Frequently Asked Questions

 

1. Sometimes it seems that the website is showing old/outdated information. Why is this?

2. How do I register with NSBA?

3. How do I use the online system to place Team Nominations and Pay Game Fees?

4. Is there an alternative way to navigate the site other than the drop-down menu?

5. What's the best way to print out a game schedule or any other NSBA web page?

6. The web pages seem squashed and the menu is partially cut off. Why?

7. How do I obtain a refund from NSBA?

8. How can I become a Referee or advance my reffing qualifications?

9. What do I do if injured during a game?

10. What are the eligibility requirements for playing in the playoffs and finals?

11. What is SPAM?

1. Sometimes it seems that the website is showing old/outdated information. Why is this?

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This is most likely due to your cache. Web pages you visit are stored on your hard disk for quick retrieval. If you ask your computer to view a page and it finds the page in the cache, it may display the cached page instead of the page from the Internet. Your ISP may also have it's own cache system called a proxy server which acts as an intermediary between your browser and the Internet. This is common for an ISP especially if they have a slow link to the Internet.

TIPS: To ensure you get the latest information, you can Refresh the web page by clicking the Refresh button or pressing F5. To force your browser to bypass any cache or proxy server and retrieve the page directly from the Internet, hold down the SHIFT key whilst clicking Refresh.

Also, you should manually clear your cache about once every 2 to 3 weeks. You can do this by clicking Tools > Internet Options... Then, under Temporary Internet Files click Delete Files...
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2. How do I register with NSBA?

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The easiest way is to use our online registration system.
First, check out our Competitions Information page.
Then use our Online Registration System to register.
Click here to access
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3. How do I use the online system to place Team Nominations and Pay Game Fees?

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Follow the links on the homepage to our Online Registration, Store & Payments
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4. Is there an alternative way to navigate the site other than the drop-down menu?

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Yes, you could also use our Site Map.
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5. What's the best way to print out a game schedule or any other NSBA web page?

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Using Internet Explorer:
1. Click on the game schedule you wish to print.
2. Go to File > Print Preview...
3. Click the drop-down menu where is says "As laid out on screen".
4. Change it to "Only the selected frame".
5. Then click the Print... button.
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6. The web pages seem squashed and the menu is partially cut off. Why?

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Your monitor may be set up at 800x600 resolution.
The NSBA website is designed to work best under the more common 1024x768 resolution.
1024x768 resolution allows for more pixels on screen, therefore increasing your workspace and the amount of information you can view on screen.

To change your monitor's resolution in Windows XP:
1. Right-click on your desktop and click Properties. This will bring up the Display Properties dialog box.
2. Click on the Settings tab.
3. Click and drag the Screen Resolution slider to adjust your resolution to "1024 by 768 pixels".
4. Click Apply to confirm the changes and enjoy the difference.
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7. How do I obtain a refund from NSBA?

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If your team paid in advance or is owed a refund, contact John Arday on 9906 7877.

NSBA Development Programs have a 'no refund' policy unless a medical certificate can be provided.
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8. How can I become a Referee or advance my reffing qualifications?

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Check out our NSBA Referees page for upcoming courses and more information.
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9. What do I do if injured during a game?

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Please visit our Membership Benefits page where you will find insurance claim details and links to the Insurance forms.
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10. What are the eligibility requirements for playing in the playoffs and finals?

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Refer to your competition byelaws for detailed information. Byelaws are available on our Competition Information page.
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11. What is SPAM?

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Read information on SPAM
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also check out our Infrequently Asked Questions

 

 

 

 

 

 

 

 

 

 

 

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